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Tag Archives: hanna

on vacation [back next week]

09 Sunday Oct 2011

Posted by Anna Clutterbuck-Cook in our family

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blogging, domesticity, hanna, work-life balance

Hanna and I are taking some time off this week to enjoy autumn and make space for a stay-at-home vacation for just the two of us. So I won’t be posting my regular round of posts this week, but never fear! I’ll be back on the 17th and up to my usual shenanigans.


Middlesex Fells Reservation (October 2007)

 I’ll be back with news of this year’s NaNoWriMo, book reviews, more installments of thirty at thirty and silly cat pictures per the usual. Until then, hope you all have a lovely Columbus Day weekend and week ahead.

four years ago today: "I’ll have to re-think this being-your-friend thing"

12 Monday Sep 2011

Posted by Anna Clutterbuck-Cook in life writing

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four years ago today, hanna, simmons, work-life balance

Hanna’s comment, when I asked her to look this conversation over and approve it for posting, was: “good god, you are a clunky flirt … just…wow … it’s amazing.” The only thing I can offer by way of defending myself is to point out that at that point I hadn’t yet consciously realized I was interested in flirting, or even at all capable of it! As before, third party names have been omitted and clarifying editions are in brackets. All other text is original to the conversation.


dorm room beds aren’t the best for cuddling
(September 2007)

Online Chat with Hanna Date: 2007/9/12
1:13 PM
me: the internship site [for choosing archives internships] is up and running!
Hanna: oh, thank goodness!
anything you can’t live without? 😉
1:14 PM
me: um . . . nothing quite THAT inticing
My top three choices so far are:
Hanna: drumroll
1:15 PM
me: 1) BPL [Boston Public Library], a photo project with the Leslie Jones collection, “part of a pre-digitization phase.”
Hanna: awww…the bpl….
me: 2) Mass. Dept of Conservation and Recreation, organizing and indexing plans and maps, including some Olmstead stuff [this was the one I was eventually offered, and accepted]
Hanna: nice,nice.
1:16 PM
me: and 3) the New England Conservatory of Music, a personal collection of one Victoria Glaser, now 94, whose collection they would like to make accessible for research
Hanna: oooh, nice. all good choices!
me: I also looked at the Boston Athenaeum, just because the space is so worthy of drooling over
1:17 PM
[me:] but the whole concept of a subscription library . . .
so hoity-toity
Hanna: yeah, S (who used to work here) went on and on and on about how much she loved the athenaeum and her internship there. she said they had the best pencils ever.
1:18 PM
me: haha
well, that $220/year membership fee has to pay for something!
the thing I wasn’t so sure about with their internship (aside from the elitism)
was that they weren’t so specific about what projects were available
1:19 PM
[me:] so you’re just picking the site, not the project
Hanna: right, right — warning there, though. when i signed up for my 438 internship the project i got at the site was totally different from the one they advertised.
i don’t know what would have happened if i’d raised a stink about it.
me: ah
good heads up
1:20 PM
[me:] so S liked the athenaeum?
(aside from the pencils?)
Hanna: oh, yeah, she loved it.
apparently it’s a gorgeous space and i guess some of their collections are to die for.
me: have you ever talked to anyone who’s worked at the BPL?
1:21 PM
Hanna: thinking
no, i don’t think so.
1:22 PM
[Hanna:] i know one of the girls in my management class this summer was just going to start working there when the class ended, but we didn’t stay in touch after the semester was over.
me: oh well
1:23 PM
Hanna: 😦 sorry.
me: 🙂
don’t worry about it
just thought, you know, if you had any insider info . . .
Hanna: 😉 only that they can’t hire anyone who doesn’t live in bosto.
n
1:24 PM
me: ah . . . well, that’s good to know for future reference!
Hanna: yup, pretty much!
did you see the collection at harvard that’s olmstead’s stuff?
1:25 PM
me: no . . . hmm
I kinda skipped over the Harvard entries, since V made it sound like those were really popular
Hanna: mmm, true. but if you don’t ask, you don’t get! 😉
1:26 PM
me: yeah, but I have this pathological aversion to taking choices away from other people 🙂
I always want to take the choice that no one else is interested in, so I don’t spoil anyone’s plans
1:27 PM
Hanna: well…yes, so, okay philosophically i have to say that is highly altruistic of you.
and therefore i cannot disapprove.
me: 😛
Hanna: or even argue really.
me: I’m not saying it’s a GOOD thing
Hanna: 🙂
me: I mean, for me personally
1:28 PM
Hanna: no, i know. and in this case it might be a bit of overkill, really. it is just an internship after all. it isn’t like you’re doing something really serious like taking the last m&m or something.
me: haha
(looking at the Harvard internships)


the Plans Library at the Dept. of Conservation and Recreation
(October 2007)

 1:29 PM
[me:] they have a lot of cool ones related to horticulture this semester, don’t they?
Hanna: yeah — the glass flowers collection one might be cool. have you seen that museum yet?
me: noooo . . .
must plan to go someday [I still haven’t been!]
1:30 PM
Hanna: on a sunday — if i remember right, mass residents get in free before noon — or after noon — or something like that. it’s on their website.
me: again, good to know!
now you have confused my choices 😉
1:31 PM
Hanna: whoops!
but i added something to your field trip list so that’s got to be a good thing.
me: yeah, I’ll have to re-think this being -your-friend thing
🙂
(field trip list–always a plus!)
1:32 PM
Hanna: see? there you go. the one balances out the other. 😉
1:33 PM
i’d also like to know how this internship out in northampton counts as being on mass transit.
are they confusing the t with greyhound?
me: good question
1:34 PM
[me:] some of the ones on the list looked a little sketchy, access-wise to me!
I mean, yeah, if you had 3 hours to commute!
Hanna: yeah! my 438 class had internships on offer that were up in southern nh and maine.
1:35 PM
me: okay, those may be great sites, but how many of us have the time and/or resources to go out there?
Hanna: exactly.
1:36 PM
[Hanna:] and they were very cool internships, but i don’t know if anyone took them in the end.
me: how sad 😦
1:37 PM
Hanna: i know we had a couple of distance commuter students, but i think they wanted to go to repositories in boston because of subject interests.
1:38 PM
me: so what are you thinking of?
1:39 PM
Hanna: there’s one at bc that just says ‘a chance to do higher level processing and finding aids’ and i just really want to get into the bc repository because they’re supposed to have a good irish collection… [she did, and they do]
…and then the one at harvard about making a kind of harvard cliff’s notes study guide because it might be fun to work at the harvard repository…
me: yep, yep
cliffs notes?
(which one is it?)
Hanna: hang on —
1:40 PM
“…[to] create a guide to biographical and genealogical resources about people associated with Harvard…”
and then the one at tufts in their digital collection because i nearly applied for a job there.
1:41 PM
me: the H one sounds like it could be rather OED [Oxford English Dictionary] in length!
well, all good options, yes?
1:42 PM
Hanna: yeah, i think so. and they’re all on mass transit in places i know and open m-to-f since i can only work on the fridays.
me: 🙂
yeah, that’s sort of how I sorted them as well
1:43 PM
Hanna: i hate the time crunch thing. i was working out my scheduling last night and nearly gave myself a panic attack.
me: yeah
if I end up working at NEU, my schedule is going to be pretty colorful this semester!
Hanna: 🙂
1:44 PM
me: plus, I’m still in the mode of catching up from all the transitions
so I feel like sleeping about 10hrs/night
I know it won’t last, but it makes me feel very . . . unproductive
1:45 PM
Hanna: i know how you feel.
it’s also because it’s turning chilly and dark earlier and so on…
me: yeah 🙂
that was my problem in Aberdeen
3pm?
getting dark?
time for bed!
in the summer
I never had to go to sleep 🙂
Hanna: 🙂
1:46 PM
[Hanna:] i just have an awful time getting up in the morning. it’s dark and chilly — this is what my feather comforter was designed for, people! why am i leaving it?
me: yeah, while I’ve never been a sleep-in-until-noon sort of person,
1:47 PM
[me:] I never have been able to happily get up before it’s light out
Hanna: oh, no.
1:48 PM
[Hanna:] when it’s light, i can get up — but getting up before the sun does not work for me.
me: exactly
which presents problems for those of us
living so far north of the equator
or wherever would mean
we wouldn’t ever have to get up
before it was light out 🙂

Sunrise across the Fens (September 2007)

1:49 PM
[me:] well, speaking of productivity . . .
Hanna: oh, overrated.
me: I think I’m going to sign off and go out for a walk before I face classes this afternoon
Hanna:  hehe — oh, okay, in that case, not overrated. i hear it’s gorgeous out!
1:50 PM
me: it is!
Hanna: oh, bah. well, go on then — you enjoy that beautiful weather! 😛
me: mm
I’ll try to send you some karmic sunshine, or whatever
1:51 PM
Hanna: hehe. thanks! and do enjoy the walk — boston’s really lovely in the fall.
me: bye
Hanna: wave

uneasy detante [photo post]

05 Monday Sep 2011

Posted by Anna Clutterbuck-Cook in our family

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cat blogging, domesticity, hanna, holidays, photos

This is life in our household today. Hope yours is as relaxing!

Geraldine attempts to commune with
Bismarck: A Life by Jonathan Steinberg

~Anna and Hanna, Labor Day 2011

four years ago today: "first class, etc."

05 Monday Sep 2011

Posted by Anna Clutterbuck-Cook in life writing

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boston, family, four years ago today, hanna, simmons

So in an exercise of sheer archivist-historian self-indulgence, I’ve decided to offer an occasional series this fall that features emails written by 2007 me about my first few months in Boston (and first semester in graduate school). I’m going to kick the series off with an email I sent out to my family on 5 September 2007, on the first day of the fall semester. It features bookstores, libraries, Hanna, classes, and more! I’ve added a few clarifying notes, deleted some individual’s names, and included links to relevent posts from back then. Other than that, it’s a gen-u-ine primary historical source!

From: Anna
To: Brian, Janet, Maggie, Mark, and Joseph
Date: Wed, Sep 5, 2007 at 9:53 PM
Subject: First class, etc.

Hiya all,

Dad wrote earlier and thanked me for keeping y’all “in the loop” about what’s going on in my new life here in Boston. Ha! That’s a losing battle :). Things are happening so swiftly right now, I’m pretty sure I can’t keep up with them myself, let alone keep everyone else up to speed . . .

But here are a few developments in the last 24 hours.

(No, you don’t all have to read ALL of it, if that’s what you’re thinking B & M . . .)

This morning I spent a couple of hours on the phone with Q, the computer magician at Lean Logistics [a company I was working for remotely], setting up the Virtual Private Network (VPN) connection with Lean Logistics. In order to do this, he set up a WebEx conference connection which (get this!) allowed me to give him a remote view of my desktop and control of the mouse on my computer! So I had the very surreal experience of watching my mouse float around doing things while Q talked in my ear, muttering to himself about what he was doing. It was quite cool, actually. And the most important thing is that it worked! So I am now back on board with the whole data entry thing, and fingers crossed it will turn out to be worth the fuss.

On the other job front, I took the Green “D” line downtown to the Prudential Center today and met R [a department manager at Barnes & Noble, where I had transferred from my previous position in Holland, Mich.]. The store is a very strange, warren-like layout, with the children’s department situated back of beyond . . . but she assured me she tries to schedule at least two people in the department at a time. The schedule sheets and “dailies” of staff assignments are intimidatingly large! She said they have about 120 people on staff (though of course not all in the store at one time). I will be starting work a week from Friday, with a 7:00am-11:00am “zoning” shift, which means shelving and so on in the early morning. The next two weeks I have no closing shifts, thankfully, so that I can get a feel for the public transit routes without worrying about returning to the dorm at midnight. There seem to be no truly straightforward ways directly from the Prudential Center to the residential campus. There is a [subway] station incorporated into the center which stops fairly near the [Simmons] teaching campus, but several blocks away from the residential campus. The alternative is to walk a few blocks from Prudential and then take the subway line that stops right next to the dorm. I will have to ask around about what’s advisable. My impulse would be to refuse to be intimidated, but I also don’t want to take foolish risks.

When I was down at the Prudential Center, I took a very pleasurable detour to the Boston Public Library and signed up for my very own library card. It made me positively giddy and possessive feeling . . . like Eva [a child my mother cared for] signing up for her first library card (well, maybe not THAT giddy). You’ve all seen pictures of the BPL before, but here’s a picture of me with my new card standing on the steps in front of the statue of Our Lady of the Libraries (or whichever muse she’s supposed to be) on Copley Square.

Boston Public Library, Copley Square (September 2007)

Meanwhile, just to add spice to my work life, my friend Hanna — a GSLIS student with whom I’ve been corresponding this past year & just met at the History reception last night — emailed me this morning to say that the archives at Northeastern University, where she works, will be starting a year-long grant project October 1st, for which they need a part-time (10-13 hours/weekly) assistant. They are digitizing records from Freedom House, a civil rights organization from the 1950s that worked to integrate (and keep integrated) neighborhoods in Boston. She is urging me to apply for the job, and her supervisor said I should put in my resume ASAP — so I don’t have a lot of time to decide. At first I was like, “gawd this is too much!” But the more I think about it, the better it sounds . . . it pays $15/hour and it looks like Barnes & Noble won’t be offering me more than around 10 hours a week, which means I lose the permanent part-time status. Without that, there really isn’t much incentive to keep the job for the long haul (aside from the employee discount & pleasure of being around, um, books, which doesn’t seem to be a problem for me!). So, I’m going to apply for the job, and if I get it probably a) restrict my hours at B&N and b) quit after Christmas. [I didn’t get hired by Northeastern at this interview, but went on to work for them first as an intern and then as a part-time archives assistant a few years later.]

My final stop of the day was the Introduction to Archives class. This is the first of the three Archives core classes, so most of the students in the class are starting their AM (archives management) focus. This can happen either after they’ve already been library science students, or (as in my case) if they come in knowing what they want to focus in, and perhaps even dual-degreeing (can that be a verb?). I don’t know if I’m unusual, but I’d say that I’m less committed to archives as a specific type of library science than I am to doing both history and library science . . . if that makes sense? I get the impression that students dual-degree because the history will be useful in their archives career, or they got into archives through their history undergrad. I wouldn’t say I thought “archives!” when I imagined becoming a librarian, though there are certainly lots of things to recommend it. I mean, it doesn’t take much to get me all enthusiastic about public history, collective memory, material culture, the democratization of access, and so on. But there are moments (like every other one) where I could just as easily become a Public Librarian in some place like . . . oh, Leland? Or drive a bookmobile through the Lake District?

That having been said, I’m sort of on syllabus high right now, which comes before syllabus shock (that sets in after all three courses have had their first days, and I start accumulating project deadlines). Next week, I’ll get to choose my top three choices for the 60-hour internship out of over 100 options Simmons lines up for us. Fingers crossed it’s something with women’s or social justice history, or education . . . it’s Boston, I’m sure I can manage something! Or perhaps something off-beat will catch my eye that I never even thought of.

And the professor, V, seems nice (if a little prone to rambling . . . really, how many profs have you met who DON’T have that tendency?) She’s enthusiastic, available, and her basic message was: plan ahead, keep me informed, and don’t panic.

Well, I should wrap this email up and hunt down my resume for a little polishing (I’m going to put off writing the cover letter until I’ve had a sobering night’s sleep behind me).

Tomorrow I get my first History Methods class — hooray! — in the afternoon. I think that’s the one that has everyone shaking in their boots (“so much reading!” is what I keep hearing . . . um, and this is a problem to us library students HOW??). That and this job application are the last big things on my list this week. Other than that, I’m going to try and finish my online technology tutorial, open my bank account, and pick up my ZipCar card and paperwork at the main office downtown. And Saturday, Hanna is taking me out to all the best used bookstores, or to a museum, and her favorite coffee shop . . . or something frivolous, geeky and fun. I finally ordered my “Feminism is for Everyone!” library call number shirt (HQ1190.H67) and am hoping I have it in time to wear on our outing.


I did wear this shirt on our Saturday outing;
To this day, Hanna remains particularly fond of it.

 Love to you all,
Anna

from the neighborhood: home improvement

29 Monday Aug 2011

Posted by Anna Clutterbuck-Cook in a sense of place

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boston, domesticity, from the neighborhood, hanna

In the midst of Hurricane Irene this week, Hanna and I not only managed a trip to visit friends in Providence, RI, but also built some shelving for the bedroom in order to better organize books and clothes … the dressers we’d saved from the apartment building trash (yes, we have been known to dumpster dive) and the wine crates from the store up the street just weren’t cutting it any longer. The downside, of course, is that we had to spend yesterday evening constructing a 9′ x 7.5’x 1′ shelving unit in our tiny apartment. In tropical humidity.

Ah, the price of literacy.

First, we had to clear a space for the new shelves.
(If only we could keep the wall empty! So restful.)
We moved one of the old bookcases into the closet to hold VHS tapes
and periodicals. Play spot the cat for extra points!
There were 72 bolts to tighten. Ouch!
Gerry supervised from her perch on the piles of books.
By 10pm we had the whole thing constructed and
called it quits for the night.
Here are the shelves mostly filled (the wine crates remained … but our
clothes are finally not buried at the back of the closet!)
The cat’s supervisory responsibilities exhausted her.
And now we have space for more books!
This time we’ve actually interfiled our books for subject continuity!
This bookcase indicates the relationship is serious folks.

And now as I type this, Hanna is making us Tassajara whole wheat millet bread which is one of my new favorite treats! I promise a recipe one of these days. We plan to enjoy it with Magic Hat Hex and matzo-vegetable soup.

Cross-posted at …fly over me, evil angel….

30 @ 30: desire [#6]

24 Wednesday Aug 2011

Posted by Anna Clutterbuck-Cook in life writing

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Tags

gender and sexuality, hanna, thirty at thirty

It took me about six months to realize I desired Hanna.

And another three months after that to put that desire into words for her.

Another year and a half to act on it in more … shall we say tangible ways.


image credit

 It’s just that complicated and fragile a thing: desire. Overwhelming, scary, beautiful, thrilling, awe-inspiring. Sometimes elusive; sometimes that thing in the room that takes up all the oxygen. 

With Hanna, I desire her — notice her with physical pleasure — constantly, like a gravitational pull. Sure, I can ignore it, but it’s always there — a hum in the background of everyday life. I thought it might (was scared it might) fade with time, but over three years into our relationship it’s as strong as ever. And as distracting as it can sometimes be, I’m glad for that.

Glad, obviously, because it’s Hanna and I want to desire her always. But also glad because, for so long, I wasn’t sure I’d ever know what this particular kind of desire felt like.

* * *

Not that I didn’t crave touch as a child. I was something a touch junkie, in fact. My mother had to explain to my seven-year-old self that family friends probably didn’t want me to spontaneously start grooming them without, you know, asking first.

I also wasn’t without romantic attractions and longings for intimate relationships. I can remember as early as five or six spinning out fantasy stories involving characters who played the roll of a lover (though obviously I didn’t have the technical aspects down at the time). I’ve written already about my desire for family relationships that included sexual intimacy on some level. So it’s not like I’ve come from a place where I knew I rejected desire to a place where I feel like I can’t live without it.

But this? The physical sensation of being pulled into orbit around another person? That took a long time, and to some extent I feel like it was hard-won. Though I’m still not sure whether winning it was a case of recognizing something that had been there all along or cultivating something that had not yet been nurtured into being.

image credit

I had feelings of desire as a teenager, but they were diffuse and unspecific. Restless arousal that operated separately from my romantic attractions which were intense and present in my life. At the time I thought (not wholly incorrectly) that they were a form of sexual attraction, nascent desire that — if acted upon — would blossom into something more. But I somehow couldn’t connect those emotional attachments to the physical sensations — sensations that never seemed connect to particular people (let alone the particular people I was interested in romantically).

Part of the equation was likely the medication I was on for my hyperactive thyroid condition. I took a regular doze of Tapazol from age fourteen through twenty-four to regulate my thyroid and pituitary glands, both of which are involved in the production of hormones that on some level interact with human sexuality. No one ever asked me about sexual function during that time — either because they assumed I simply wasn’t doing it (well, I wasn’t but I’m offended by the assumption all the same!) or because they assumed I’d be embarrassed to discuss the issue with them.

When I underwent radioactive iodine treatment in 2005 for the problem and shifted from having a hyperactive to a hypoactive (well, technically non-functioning) thyroid. This was right around the time I finished my seven-year stint in undergrad, so maybe it was the relief of not being in school anymore — yes, with me it really is a noticeable upswing in mood — but that was when I started getting it. Like, what people meant when they talked about physical sexual attraction. What they meant when they talked about desiring someone not just in the “let’s be besties forever and adopt lots of kids!” way but in an actual “I’m so horny now I want you to take me into the storage closet and fuck me” way.

Okay, well … maybe not the storage closet. They’re usually dank and there might be spiders.

But you get the idea.

I suddenly understood — as an awkward twenty-four-year-old — why most adults seemed a wee bit concerned about the cognitive functioning of their teenage children. If this was what adolescence felt like to most people no wonder my friends seemed a little bit odd at times!

I also suddenly understood a whole new level of loneliness. I’d been pretty able to deal with solitude when it came to the lack of a romantic relationship. After all, I had a tight network of family and close friends with whom I was intensely emotionally connected. Back before physical desire became an issue that was — while distantly not my ideal — pretty damn satisfactory.

But you don’t get skin-to-skin time with family members or close platonic friends in our culture unless you’re under the age of about three. And that’s not even touching the sexytime issue which, suddenly, was an issue in this immediate and pressing way. Yeah, okay, yes. I had the solitary sex thing figured out in pretty short order. But that doesn’t address the issue of needing another warm body or bodies in your physical space.

I got it, for the first time, my friends who were in quasi-awe of my ability to be content without a relationship. I mean, I knew I could deal and I even knew I could be content. But that didn’t erase the craving for touch.

It’s a startling, sobering, and also exhilarating reminder that we are, irrevocably, embodied creatures.

* * *

I purposefully titled this post “desire” not “sexuality.” And I’ve avoided talking here about identity, orientation, or the question of how my attractions have (or have not) changed over time. I’ve got another post percolating in my head about why I find the concept of sexual orientation to be limiting on a personal as well as political level — and when I get around to writing that post, I’ll be sure to share it here.

What my desiring body has taught me is that paying attention to desire is ultimately much more important (to me) than wrestling with questions of sexual identity. I find it more meaningful and descriptive to think about those moments of intersection in my life of romantic attraction with physical desire (of which I have had … not many, but a significant handful) and the ways in which I have chosen to act on those desires, and why.

And I’m grateful to have that specific kind of physicality in my own personal tool-kit for interacting with other human beings (and, yes, with myself).

I’m also grateful to have someone in my life who’s willing (enthusiastically so!) to help me, as much as possible, experience the skin-to-skin time I desire.

"Veg Mix": A Recipe from Kevin

03 Wednesday Aug 2011

Posted by Anna Clutterbuck-Cook in our family

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family, food, hanna, maine

Cross-posted at Lyn’s Friends Feast.

30@30 will return next Wednesday, folks … I was up in Maine all weekend and just didn’t have the brain power to craft anything clever about my thoughts on parenting. In the meantime, enjoy deliciousness from summer in Maine!

Head on over to …fly over me, evil angel… for more photos from the weekend, if photos you so desire.

Hanna and I just got back from Hanna’s parents’ home in Maine, where they preside over an abundant vegetable garden and three chickens who provide lovely, lovely eggs (especially, says Hanna, if you feed them comfrey from the plants in front of the house).

Future summer squash.

We eat well and plentifully when we are in Maine, thanks to Hanna’s father Kevin who does most of the cooking. And we always come home with bags and boxes filled with vegetables picked straight from the garden and canned goods — hot pepper jelly, strawberry jam, pickled beets, and more.

A happy hen
(a Buff Orpington, Hanna says).

We have more than one recipe on file from Kevin (the “file” being a blue folder stuffed with bits of paper — something that deserves a post of its own one of these days!), but I thought I’d share this one with you because it’s so good for using up summer veggies. We find that the amounts listed here are roughly good for a two-person meal, with some possibly left over for lunch the next day. Expand as necessary and improvise with the veggies you happen to have around. The scrap of yellow notepaper just describes this as “Veg Mix” though I think technically it did come from a recipe book at one point. We have also been known to call it “that tasty veggie squodge” around here.

Lunch at the Clutterbucks

VEG MIX (BY KEVIN)


2 large carrots, grated
1 large zucchini, grated
1 large onion, diced
2-3 oz feta cheese
1/4 cup white flour
1 tsp cumin
1 tsp curry powder
1 Tbl parsley
Salt and pepper as desired
1 large egg

Instructions:

1. Preheat oven to 400 degrees fahrenheit and use olive oil to grease a 9″ glass pie plate or equivalent baking dish.

2. Mix grated carrots, zucchini, onion, and feta in a medium bowl.

3. Mix flour and spices together, then toss with veggies until coated.

4. Whisk egg and then add to veggie mix using hands to thoroughly combine.

5. Press into baking pan and cook for 20-30 minutes until the top begins to look slightly golden and crusty.

6. Serve hot, cut into wedges, as a main or side dish. Reheats beautifully and is also tasty cold.

in which I write letters: dear netflix

19 Tuesday Jul 2011

Posted by Anna Clutterbuck-Cook in think pieces

≈ 1 Comment

Tags

call to participate, hanna, i write letters, movies, random ranting

Okay, so Hanna and I joined the tens of thousands of Netflix customers who expressed their displeasure at the planned price hikes for the popular DVD rental and online video streaming service, and particularly the way in which the company announced the price changes.  I’m not going to replicate the whole thing here, but I have thrown the letter into a PDF document so anyone who’s interested can read it and/or steal from it.

Mostly, I wanted to offer the contact details I was given by the customer service representative who answered the phone when I called the 1-800 number. Why did I use the telephone you ask? Because I’m apparently the only Netflix user on the planet who managed to discover and then forget that Netflix doesn’t like actually receiving meaningful customer feedback. Nowhere on their site do they have a form for communicating with them about any aspect of their services, nor do they have a customer service email through which to express positive or negative feedback about their company. Instead, I had to call on the phone and insist on obtaining a mailing address where I could direct the letter. I’m serious: the (very courteous) man whom I spoke to really really really wanted to take my feedback via telephone. I explained I already had it all written out and wanted to send it by email or mail thank you very much. He put me on hold and then finally said he’d been given “permission” to give me the corporate headquarters address to send the letter to.

I’m supposed to address it “Attn: Corporate.”

WTF.

they don’t get it either

I mean, even the Massachusetts Historical Society has someone who handles PR, right? We’re an organization of fifty employees! And you’re telling me that Netflix doesn’t have a Customer Service office staffed by people whose sole responsibility is to field incoming letters, emails, telephone calls, texts, tweets, Facebook messages, you name it?? I’m supposed to send my letter to corporate?

Excuse me while I pause to feel a little teeny tiny bit jerked around.


Anyway, here’s the address if you want to lodge a complaint:

Netflix
Attn: Corporate
100 Winchester Circle
Los Gatos, CA
95032

Or, apparently, you can use the popular method of leaving a message on their Facebook page.

memorial day monday [photo post]

30 Monday May 2011

Posted by Anna Clutterbuck-Cook in a sense of place

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Tags

hanna, photos, travel, vermont

Hi all! I missed my planned Friday photo post because I was felled with a migraine (vomiting and all) and Hanna didn’t have my login information, so there could be no cross-post. And then we were traveling over the last few days. So here’s a belated photo post for the holiday weekend.

We drove back to Boston via Vermont Rt. 9 to Brattleboro, Vermont, to visit their lovely co-op. On the way over, we stopped at the top of Hogback Mountain and for the first time since Hanna’s been taking me up there we weren’t actually fogged in and I could see at least part of the famous “100 mile view.” Hanna tried out the new panorama setting on our digital camera.

Here are the results.

For a little more on what we’re doing today, post-unpacking, check out the post I just put up on Lyn’s Friends Feast. And look forward to a special two-for-one fic post scheduled to post tomorrow.

Stay cool, everyone, and enjoy your week.

rainy thursday [photo post]

26 Thursday May 2011

Posted by Anna Clutterbuck-Cook in a sense of place

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Tags

family, hanna, michigan, photos, travel

It’s rainy in Michigan, but earlier in the week, during a quintessential bright, clear summer day (we spent part of it in the hammock), Hanna snapped these gorgeous sun-drenched photographs.

lemonjello’s (Holland, Mich.),
the coffee shop where my sister worked in college

I’m not frowning, just squinting in the sun. Also, I look like my mom!
Brewery with bicycles (we bought some to take home)
Detailing from the facade of the building that once housed my bank
Marbles in the sun
Marbles in jars
Hand puppet
Loom in the window
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